Case studies

The company wanted to envision both a near-term and future-term solution for all customers, but keeping in mind one customer persona in particular that they felt had specific needs.. They were just completing a lengthy customer research phase, so behaviors, personas and pain points had already been identified.

As part of a broader IT strategy to improve backend databases, a major consumer goods company wanted to consider merging used three proprietary applications they used as part of their paint color prescription process. To envision this, we ran a design sprint to create and test a future state unified web portal. 

Executives had an internal product that was being revamped, and they needed to reach alignment on which pieces of functionality to include in one particular feature to capture guests' needs...

A high-end clinical trials research company contacted us after experiencing a decline in the recruitment of healthy participants for some of their trials.

A major broadcasting company had been working on improving a large internal product for over a year. While they had prioritized a roadmap for product enhancements, they were struggling to achieve alignment – and ultimately, adoption and advocacy – from different internal groups. 

A large company had developed an internal product for the review and reporting of analytics by C-suite executives. However, the product included disparate sections which needed to be tied together through a centralized dashboard.

A major pharmaceutical company had apportioned funds for the development of a mobile solution in order to meet innovation goals at the executive level and make use of available mobile technologies through a content management system they were already using.